CCTV Code of Ethics

1. CCTV is focused on providing an extra "set of eyes", particularly where hazards or difficulties apply to continual personal monitoring. These difficulties may relate to access constraints, environmental constraints or cost constraints.

2. The primary objective of deployment of CCTV equipment should be to:

  • Act as a deterrent against criminal activity or unruly activities
  • Provide assurance, security and safety to people occupying the spaces covered
  • To maximise the deterrent value, and consistent with privacy requirements, camera usage should be notified in public areas

3. Staff should be informed of any use within their work areas.

4. CCTV systems should not normally be utilised purely for staff monitoring and surveillance.

5. No CCTV camera should be deployed within toilet and change room facilities.

6. All equipment being sold must be suitable for the application it is being applied to.

7. All sales staff should "clearly and in plain English" explain the strengths and weaknesses of each type of product or system. The explanation should cover applications, ethics and the equipment or environmental constraints.

8. CCTV sales staff should cover maintenance requirements and cleaning necessary for optimum performance of the system being offered.

9. The equipment installation should be covered by a minimum of 12 months parts and labour warranty.

10. At commissioning, clear and concise instructions must be provided on the operation of the system.

11. The use of CCTV cameras is to add value to the environment in which it is utilised. To this end, the net value of its use must outweigh the constraints or restrictions it imposes.

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