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ASIAL complaints and dispute resolution - Australian Security Industry Association Ltd (ASIAL)

Complaints and dispute resolution

ASIAL's Dispute Resolution Policy and Procedure applies to all Members including Associate and Individual members and takes into account all legislative requirements including State Security Legislation, Equal Opportunity legislation and obligations under Occupational Health and Safety Regulation. ASIAL handles complaints relating to customer dissatisfaction, public concern, and members’ complaints against each other.

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Request for dispute resolution form